Customer Loyalty Programme Development

Our team at Six Pillars Consulting have a proven track record using deserved Customer Loyalty to drive Business Success and are keen to share our skills and experiences to do the same for your organisation. Our existing knowledge, in connection with our access to good practice processes and documentation, can dramatically shorten the implementation of improvements and bring forward associated benefits.


At the heart of our services, we are pleased to offer support in the development, management and operation of your organisation's existing or planned Customer Loyalty Programme. A typical programme will include;

  • Establishing the Customer Loyalty Vision
  • Whole Business Communication & Engagement
  • Customer Journey Mapping
  • Customer Feedback Capture (Transactional and/or Overall Experience)
  • Closing the Loop
  • Impactful Action Plans
  • Cadence and Accountability
  • Reaping the deserved Business Success!


We look forward to discussing your specific needs. Please contact us.



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