Six Pillars Consulting - Accelerating Growth! markeydman@sixpillarsconsulting.com 07548 917722
Six Pillars Consulting - Accelerating Growth! markeydman@sixpillarsconsulting.com 07548 917722

Six Pillars Consulting and Satmetrix

Six Pillars Consulting are delighted to announce their Strategic Partnership with Satmetrix, the leading global provider of cloud-based solutions for managing and improving overall customer experience. We are now able to combine our own competences in the design, deployment and management of Customer Loyalty Programmes with the power of NPX!

 

NPX Brings the Power of Net Promoter® Score to Customer Experience to Increase Customer Lifetime Value Improve your NPS with an operational customer experience software platform that monitors the customer experience at every touch point, embeds information into daily operations, and engages employees to behave in a customer-centric manner.

 

Map Your Customer Journey: The Customer Graph provides a single, integrated view of the customer journey by mapping performance of customer touch points in an always-on, real-time visual representation of your customer journey.

 

Visualize Your Customer Data: Leverage out-of-the-box reports to guide you to the appropriate actions for improving your customer experience. Out-of-the-box reports are not only intuitive but built for easy drilldown and exploration to uncover root causes of delight and disappointment for your most valuable customers.

 

Measure Overall Brand Loyalty: View your NPS over time, and analyze your scores by customer segment, product and geography to understand how improvements in your business are impacting your score.

 

Gain New Insight with Text Analytics: Monitor and mine unstructured data to reveal what customers think about your brand and get insight into their preferences, satisfaction levels, and needs. Built-in text analytics give you a clear view of what your customers are telling you in their comments over time. Track volume and sentiment of comment themes. Uncover and respond to emerging topics. And easily drill down to the original comment to fully understand root cause. 

 

We look forward to discussing your specific needs. Please contact us.

 

Gain New Insight with Text Analytics
Monitor and mine unstructured data to reveal what customers think
about your brand and get insight into their preferences, satisfaction
levels, and needs.
Built-in text analytics give you a clear view of what your customers
are telling you in their comments over time. Track volume and
sentiment of comment themes. Uncover and respond to emerging
topics. And easily drill down to the original comment to fully
understand root cause.

 

 

Satmetrix is the leading global provider of cloud-based solutions for managing and improving overall customer experience. As co-creator of the
Net Promoter® methodology, Satmetrix combines unrivaled NPSSatmetrix is the leading global provider of cloud-based solutions for managing and improving overall customer experience. As co-creator of the
Net Promoter® methodology, Satmetrix combines unrivaled NPS expertise with a powerful, yet cost-effective SaaS-based software solution to
provide continuous, actionable, 360-degree customer insights. Leading organizations of all sizes and across multiple industries use Satmetrix
solutions to drive customer retention, improve customer affinity and maximize positive word-of-mouth to deliver overall improvements in
customer lifetime value. With more than 1,000 deployments in 40+ languages, Satmetrix provides a holistic view of the customer experience
and the necessary expertise to help accelerate customer experience program success expertise with a powerful, yet cost-effective SaaS-based software solution to
provide continuous, actionable, 360-degree customer insights. Leading organizations of all sizes and across multiple industries use Satmetrix
solutions to drive customer retention, improve customer affinity and maximize positive word-of-mouth to deliver overall improvements in
customer lifetime value. With more than 1,000 deployments in 40+ languages, Satmetrix provides a holistic view of the customer experience
and the necessary expertise to help accelerate customer experience program success
NPX Brings the Power of Net Promoter
®
Score to
Customer Experience to Increase Customer Lifetime Value
Improve your NPS with an operational customer experience software platform that monitors the customer
experience at every touch point, embeds information into daily operations, and engages employees to behave in a
customer-centric manner.

Six Pillars Consulting Limited

Company No. 9618844

 

6 Leith Close

Ashby de la Zouch

Leicestershire

LE65 1HN

 

Tel: +44 (0) 7548 917722+44 (0) 7548 917722

E-Mail: markeydman@

sixpillarsconsulting.com

Print Print | Sitemap
© Six Pillars Consulting Limited