Six Pillars Consulting - Accelerating Growth! markeydman@sixpillarsconsulting.com 07548 917722
Six Pillars Consulting - Accelerating Growth! markeydman@sixpillarsconsulting.com 07548 917722

Service Customer Excellence

While able to support Service Excellence programmes across a wide range of topics, at Six Pillars Consulting we have a specific passion associated with the connections between the "Service Experience", Customer Loyalty and Business Success! Our Customers often wish to improve;

 

  • The clarity of their Service Value Proposition, its connection with available products, solutions and services and the ability of the Sales Team to articulate that value.
  • The effectiveness of arrangements to transfer specific Customer Value information from the Sales Phase to the Service Delivery Phase.
  • The availability of objective information regarding the Satisfaction and Loyalty of key Customers.
  • The ability of Sales Team to subsequently leverage deserved Customer Loyalty to add value to those Customers and drive Business Success for their organisation.
  • Their ability to identify and execute required improvements based on objective Customer feedback rather than internally focused priorities.

Our Services - Service Customer Excellence Maturity Assessment

Six Pillars Consulting Limited

Company No. 9618844

 

6 Leith Close

Ashby de la Zouch

Leicestershire

LE65 1HN

 

Tel: +44 (0) 7548 917722+44 (0) 7548 917722

E-Mail: markeydman@

sixpillarsconsulting.com

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