While able to support Project Excellence programmes across a wide range of topics, at Six Pillars Consulting we have a specific passion associated with
the connections between the "Project Experience", Customer Loyalty and Business Success! Our Customers often wish to improve;
- The clarity of their Project Value Proposition, its connection with available products,
solutions and services and the initial ability of the Sales Team to articulate that value.
- The effectiveness of arrangements to transfer specific Customer Value information from the
Sales Phase to the Project Phase.
- The ability of the Project Team to realise the specific Customer Value attributes within the
- The arrangements in place to jointly "celebrate" with the Customer when the anticipated
value is secured within the project deliverables.
- The ability of the Service Team to protect and further develop specific Customer
- Methods in place to ensure the Sales Team can leverage deserved future opportunities based
on successful project outcomes.
- Their ability to identify and execute required improvements based on objective Customer
feedback rather than internally focused priorities.
Our Services - Project Customer Excellence Maturity Assessment